{"id":31,"date":"2015-01-20T13:15:20","date_gmt":"2015-01-20T18:15:20","guid":{"rendered":"http:\/\/tunematic.jtcomms.com\/wp\/?page_id=31"},"modified":"2026-04-24T00:13:50","modified_gmt":"2026-04-24T05:13:50","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/tunematic.jtcomms.com\/wp\/?page_id=31","title":{"rendered":"TuneMatic Tech support PAGE"},"content":{"rendered":"\n

For questions not answered here or the FAQ, you can
Email TuneMatic support<\/a>, or contact JT Communications at 352-236-0744 (USA) during normal business hours, Eastern Time zone.<\/p>\n

TuneMatic TM-1<\/strong><\/center>\n\nTuneMatic Instruction Manual (Manual Ver 11, firmware 5.5 (auto-retune feature).<\/a><\/p>\n\n

TuneMatic Instruction Manual *CURENT REVISION 11\/2021* (Manual Ver 12, firmware 6.x).<\/a><\/p>\n\n

TuneMatic Instruction Manual (original – Espanol)<\/a><\/p>\n

Interface detail page<\/a>– Here you will find information  on the all of the rigs that interface directly  with TuneMatic.<\/p>\n

The TM1 main unit cable identifier drawing.<\/a><\/p>\n

TuneMatic system wiring\/connection details.<\/a><\/p>\n

TuneMatic Amplifier option instructions<\/a><\/p>\n\n\n

Using Elecraft KXPA100 amplifier with TuneMatic<\/a><\/p>\n\n

Using TuneMatic with Elecraft KXPA100 amplifier and PX3 panadapter<\/a><\/p>\n\n

Remote button detailed technical information<\/a><\/p>\n

TuneMatic schematic (REV B)<\/a><\/p>\n

TuneMatic interface schematic (comprehensive drawing)<\/a><\/p>\n

TuneMatic AMP option relay install instructions<\/a><\/p>\n

TuneMatic AMP option relay install istructions(older PCB)<\/a><\/p>\n\n\n

TuneMatic Troubleshooting flowchart (also can be used to check TuneMatic LITE)<\/a><\/p>\n\n

\n
TuneMaic EZTune:<\/center>\n TuneMatic EZTune (for Icom) instruction manual<\/a><\/p>\n\n TuneMatic EZTune schematic<\/a><\/p>\n\n TuneMatic EZTune AMP option instructions><\/a><\/p>\n TuneMatic EZTune TM adapter instructions(for using EZ-Tune with non-Icom rigs)><\/a><\/p>\n\n TuneMatic EZTune Remote UP\/DN\/TUNE wiring instructions(for using external remote up\/down and tune functions with non-Icom rigs)><\/a><\/p>\n
\n
TuneMatic ULTRA:<\/strong><\/center>\n TuneMatic ULTRA instruction manual<\/a><\/p>\n
\n
TuneMatic LITE:<\/strong><\/center> TuneMatic LITE instruction manual<\/a><\/p>\n\n

TuneMatic LITE schematic (PDF)<\/a><\/p>\n\n

TuneMatic LITE operational video<\/a><\/p>\n

\n
TuneMatic DUO<\/strong><\/center>\n

TM DUO operation manual(oriinal design)<\/a><\/p>\n\n

TM DUO operation manual (latest release 3\/11\/23)<\/a><\/p>\n\n

TM DUO schematic<\/a><\/p>\n\n

\n
TuneMatic DA<\/strong><\/center>\n

TM D.A. operation manual (latest release 7\/23\/25)<\/a><\/p>\nTMDA external AMP relay instructions<\/a><\/p>\n\nTM DA schematic<\/a><\/p>\n\n

\n
TuneMatic ATA<\/strong><\/center>\n

TuneMatic ATA-1 operation manual<\/a><\/p>\n

TuneMatic ATA-1 schematic<\/a><\/p>\n\n

\n
\n

\nPIGTAIL DETAIL- For use when connecting antennas that require a motor pigtail (Scorpion and HI-Q)\n
\n

<\/p>\n

Motor pigtail dongle detail(PDF)<\/a><\/p>\n\n

Wiring pigtail to HI-Q antenna(PDF)<\/a><\/p>\n

Wiring pigtail to SCORPION antenna(PDF)<\/a><\/p>\n

\n

MISC NOTES, ETC:<\/strong><\/p>\n

Specific tech support information from responded  emails – look HERE if you haven’t found your specific problem.<\/a>.<\/p>\n\n

TM1 RS232 serial data messages(for advanced users).<\/a>.<\/p>\n\n\n

MISC VIDEOS:<\/strong><\/p>\n

Scott Farrell KE4WMF TuneMatic TM1 operation video (used with permission)<\/a><\/p>\n

Changing the firmware in the TM1 video (courtesy \nSlavko VE3XYD)<\/a><\/p>\n\n

Robert Young(TarHeel antenna designer) explaining how to clean a TarHeeel antenna video(HamRadioNow Episode 2, Part 11)<\/a><\/p>\n

WD3D shows the TuneMatic LITE in use with Scorpion antenna (courtesy Eddie, WD3D)<\/a><\/p>\n

Orlando Hamcation ’23 interview by HOAham, showing new dual controller and ATAS product demos. <\/a>\n

Installing the TuneMatic TM1 by Syber Radio.<\/a>\n

Review of TuneMatic operation by Portable Signal.<\/a>\n

\n

TROUBLESHOOTING <\/strong><\/p>\n

TuneMatic Pulse sensor troubleshooting.<\/a>.<\/p>\n\n

TuneMatic Motor drive troubleshooting.<\/a>.<\/p>\n

OTHER:<\/strong><\/p>\n

Warranty information and how to obtain warranty service.<\/a><\/p>\n

NOTE: Firmware updates are available from time to time.<\/strong> <\/span> Contact factory for latest version. The fee is $5.00, plus shipping, and return of old firmware (USA customers only – to keep cost down). Updates are announced on the Facebook page, and the left panel of the main screen.<\/strong><\/em><\/span><\/p>\n

\n RMA FORM <\/a> Please print and complete this form, and include with your repair return. PLEASE OONTACT FACTORY TO OBTAIN RMA NUMBER PRIOR TO RETURNING ANY PRODUCT REPAIR.

\n

\n\n\n

Updated 4\/24\/26<\/p>\n<\/div>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

For questions not answered here or the FAQ, you canEmail TuneMatic support, or contact JT Communications at 352-236-0744 (USA) during normal business hours, Eastern Time zone. TuneMatic TM-1 TuneMatic Instruction Manual (Manual Ver 11, firmware 5.5 (auto-retune feature). TuneMatic Instruction Manual *CURENT REVISION 11\/2021* (Manual Ver 12, firmware 6.x). TuneMatic Instruction Manual (original – Espanol) … Continue reading TuneMatic Tech support PAGE<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31"}],"version-history":[{"count":163,"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":1712,"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/31\/revisions\/1712"}],"wp:attachment":[{"href":"https:\/\/tunematic.jtcomms.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}